About us

We are an Omaha Nebraska based DIY custom blinds company, specializing in premium custom window treatments, offering a wide range of products including blinds and shades to help clients create comfortable, private, and stylish living spaces.

About us

Terms and Conditions

Effective Date: 11/15/2024


Introduction


Welcome to wigelowblinds.com ("Website"). By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use our Website.


These Terms govern your use of our Website, including all purchases, services, and interactions.

 

1. General Use



Eligibility


By using our Website, you confirm that you are at least 18 years old or have the consent of a legal guardian.


Website Content


All content on the Website, including images, text, designs, and trademarks, is the property of Wigelow Blinds or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

 

2. Orders and Purchases


Accuracy of Information


You are responsible for ensuring that all information provided during the order process is accurate. We are not liable for errors caused by incorrect information provided by you.


Payment


All orders must be prepaid. We accept PayPal and credit cards. Payment processing is conducted through secure third-party providers.


Custom Orders


Custom-made blinds and shades are created based on the specifications you provide. Please review your order carefully, as custom orders cannot be canceled, returned, or refunded once production begins.


Cancellations


Orders may only be canceled before production starts. Please contact us immediately if you wish to cancel your order.

 

3. Shipping and Delivery


Shipping Policy


We strive to deliver your order within the estimated timeframes provided. However, we are not responsible for delays caused by third-party carriers or unforeseen circumstances.


Inspection


Please inspect all shipments upon receipt. Any damages or defects must be reported to us within 14 days of delivery.

 

4. Returns and Refunds


Custom Products


Custom products are non-refundable and non-returnable unless defective or damaged.

 

5. Warranty


We offer warranties on select products. Warranty terms vary by product and are outlined in the product description or warranty policy. The warranty does not cover:

  • Normal wear and tear

  • Misuse, abuse, or improper installation

  • Alterations or repairs made by the customer

 

6. Limitations of Liability


To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages arising from your use of the Website or products.

  • Our maximum liability is limited to the purchase price of the product in question.

 

7. Dispute Resolution


All disputes arising from these Terms or your use of our Website will be governed by the laws of State of Nebraska. Any legal action must be brought in the courts located in Omaha NE.

 

8. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the updated Terms.